Click & Collect
Seamless Shopping, Just for You!
We’re excited to announce that our CLICK & COLLECT service is now available for our clients in Johannesburg, Pretoria, Cape Town, Durban, and the Garden Route.
Effortless style, ready when you are!
What time can I collect my order?
What time can I collect my order?
Collections can be made from:
Gauteng
Nicci Head Office
Monday- Thursday Between 9am-4pm
Fridays between 9am-3pm
Bedford Square
Monday-Friday between 9am-6pm
Saturday 9am-5pm
Sunday 9am-3pm
Hyde Park Corner
Monday-Friday between 9am-6pm
Saturday 9am-6pm
Sunday 9am-3pm
Sandton City
Monday- Friday 9am-7pm
Saturday & Sunday 9am- 6pm
Winifred Mandela Precinct (Nicolway Bryanston):
Monday-Friday between 9am-6pm
Saturday 9am-6pm
Sunday 9am-3pm
Brooklyn Mall:
Monday-Friday between 9am-7pm
Saturday 9am-5pm
Sunday 9am-5pm
Cape Town
Canal Walk and V & A Waterfront
Monday-Sunday between 9am-9pm
Gateway Mall
Monday-Thursday between 9am-7pm
Friday & Saturday 9am-8pm
Sunday 9am – 6pm
Garden Route Mall
Monday-Friday between 9am-6pm
Saturday 9am-5pm
Sunday 9am-3pm
When will my order be ready to collect?
When will my order be ready to collect?
Credit card payments: Orders will be ready for collection within 2–3 days.
EFT payments: Orders will be ready for collection 2–3 days after the payment has been
received. Please email your proof of payment to orders@nicci.co.za. Your order will be cancelled if payment has not been received within 24 hours.
How will I know when my order is ready for collection?
How will I know when my order is ready for collection?
You’ll receive an email notification as soon as your order is ready to be collected.
How long will my order be held?
How long will my order be held?
Once ready and notified, your order will be held for 7 days.
What proof of purchase do I need to bring?
What proof of purchase do I need to bring?
Please have your order number ready—either on your smartphone or as a printed copy.
Can someone else collect my order?
Can someone else collect my order?
Yes. Please ensure they have your order number at the time of collection.
Can I return an item after collection?
Can I return an item after collection?
Absolutely. To arrange a refund or exchange, please email orders@nicci.co.za
and we’ll assist you promptly.