Click & Collect

 

Seamless Shopping, Just for You!

We’re excited to announce that our CLICK & COLLECT service is now available for our clients in Johannesburg, Pretoria, Cape Town, Durban, and the Garden Route.

Effortless style, ready when you are!

When will my order be ready to collect?

Credit card payments: Orders will be ready for collection within 2–3 days.

EFT payments: Orders will be ready for collection 2–3 days after the payment has been
received. Please email your proof of payment to orders@nicci.co.za.

What time can I collect my order?

Collections can be made from:

Gauteng

Nicci Head Office

Monday- Thursday Between 9am-4pm
Fridays between 9am-3pm

Bedford Square

Monday-Friday between 9am-6pm
Saturday 9am-5pm
Sunday 9am-3pm

Hyde Park Corner

Monday-Friday between 9am-6pm
Saturday 9am-6pm
Sunday 9am-3pm

Sandton City

Monday- Friday 9am-7pm
Saturday & Sunday 9am- 6pm

Winifred Mandela Precinct (Nicolway Bryanston):

Monday-Friday between 9am-6pm
Saturday 9am-6pm
Sunday 9am-3pm

Brooklyn Mall:

Monday-Friday between 9am-7pm
Saturday 9am-5pm
Sunday 9am-5pm

Cape Town

Canal Walk and V & A Waterfront
Monday-Sunday between 9am-9pm

Gateway Mall

Monday-Thursday between 9am-7pm
Friday & Saturday 9am-8pm
Sunday 9am – 6pm

Garden Route Mall

Monday-Friday between 9am-6pm
Saturday 9am-5pm
Sunday 9am-3pm

How will I know when my order is ready for collection?

You’ll receive an email notification as soon as your order is ready to be collected.

How long will my order be held?

Once ready and notified, your order will be held for 7 days.

What proof of purchase do I need to bring?

Please have your order number ready—either on your smartphone or as a printed copy.

Can someone else collect my order?

Yes. Please ensure they have your order number at the time of collection.

Can I return an item after collection?

Absolutely. To arrange a refund or exchange, please email orders@nicci.co.za
and we’ll assist you promptly.